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PAYMENT: Paypal is preferred but we also accept personal checks and money orders. Please send to Janine King Designs • 1151 Pleasant Street • Utica, NY 13501
SHIPPING LEAD TIME: Please allow 10-14 working days for us to make your item(s). Janine King® bags are handcrafted and made-to-order with special care and attention to detail. They are not stocked or mass-produced. We appreciate your patience and are confident that you will be delighted with your selections.
SHIPPING METHOD: On domestic orders, all Laptop Bags ship USPS Priority Mail. Accessory items and Market Totes ship First Class Mail. International orders please contact us for shipping rates.
SHIPPING INSURANCE: Optional but recommended. If you would like your package insured, please contact me for an adjusted invoice prior to making payment.
RETURN POLICY: Because our items are handmade and made-to-order, sales are final. We are not able to allow exchanges or returns. If by chance we make a mistake and send you the wrong item, we will of course refund your return shipping charges and ship the correct item to you free of charge.
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